LifeLock Reviews

LifeLock has an overall rating of 4.8 based on 9 reviews. Customer feedback on LifeLock is mixed: LifeLock reviewers highlight positive aspects like comprehensive identity theft protection, proactive monitoring services, user-friendly interface and responsive customer support, which strongly appeal to individuals seeking identity theft protection and families wanting comprehensive security solutions. However, LifeLock is often criticized for its high subscription costs, mixed reviews on claims resolution speed, limited coverage for certain types of identity theft and occasional technical issues.

4.8/5.0

9 reviews

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All LifeLock Reviews (9)
ryancarter4972
April 20, 2026
"Really helpful when I was stressed"
I had to use the identity restoration support it was a smooth experience overall. The person I spoke with explained everything clearly and stayed on the phone with me while I was feeling overwhelmed. It did take a little time to get through, but I really felt like someone was actually there helping me through it
martha_Lombardo78
March 26, 2026
"Pretty solid credit coverage so far"
So far, it’s been covering my credit alerts well. I haven’t run into any issues or anything, so no complaints from me.
johncapps0846
March 13, 2026
"I signed up for LifeLock after dealing..."
I signed up for LifeLock after dealing with some weird card issues, it’s been worth the monthly cost for me. The alerts showed up quickly, and the app isn’t hard to use, which I appreciate because I don’t really want to spend forever figuring out another app. I guess what I’m paying for is just feeling a little more relaxed about everything, and for now, that’s enough for me.
SHEPPARD
January 29, 2026
"Helpful support when I needed it"
Well... I had to call in because I was having trouble logging in, and the rep was really patient with me. They got it sorted out quickly without making me jump through a bunch of hoops. I appreciated how calm and helpful they were
allison-Castillo
January 03, 2026
"Fast Alerts and Solid Peace of Mind"
lifelock caught a strange credit check that I definitely didn’t make and sent me an alert quickly. I contacted support, and they helped me sort through what was going on, which made the whole thing less stressful. The app isn’t perfect and can be a bit slow at times, but i’d still keep using it. For me, the added peace of mind is worth it.
WenonaBright
December 28, 2025
"Got a fraud alert within minutes"
Yesterday afternoon, I got a fraud alert almost right away, and I was relieved. They warned me before anything got worse, so I was able to jump in and deal with it quickly.
EdgarNelson
December 10, 2025
"Canceling was straightforward"
Billing was clear enough, and canceling wasn’t a huge ordeal. I did have to wait on chat for a bit, but that’s how these things always go. Once someone got to me, they handled it fine and it didn’t take too long overall.
LifeLock Q&A

Is lifelock a scam or a legit company?

Carter
April 19, 2020

“It's both. 1) Their product is legit 2) They fight you when you try to cancel your membership. I was conned into keeping my membership when I called today. I had to call back and fight until I won, and they finally complied with my request.”

How easy is it to get a hold of customer service at lifelock?

TonyBennett
November 06, 2019

“you can but they wont remove you from their harassing / menacing email manifesto list.”

What made you choose lifelock over similar businesses?

VeronicaJensen
November 06, 2019

“THINGS NEVER BEEN BETTER SINCE INSTALLING PC MATIC..! Although lifelock has figured a ways to infiltrate my computer once again.. Legalized Hacking..!”

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